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You are here : Home > Help

Help

 

The purpose of this menu is to help you find your way around our website. It lists the menus to be found on the site and answers questions about ordering and how the site functions.

Should you encounter problems, please contact our customer assistance service:
Council of Europe Publishing, Palais de l’Europe
67075 Strasbourg Cedex, France
Tél. + 33 (0)3 88 41 25 81, Fax : +33 (0)3 88 41 39 10
E-mail : publishing@coe.int

 

Topics :

 

 

News

Council of Europe Publishing presents the latest news on its publications and on events for the press. It also provides information on events, such as seminars, exhibitions and fairs, at which its publications are presented.

 

Key titles

Council of Europe Publishing proposes a selection of a dozen key publications among its best-selling and new titles.

 

To be published

Council of Europe Publishing presents an extract from its publishing schedule, giving details of a number of books to be published in the near future, with their planned dates of release.

 

New Titles

Here we present our 20 most recent publications, with their dates of release, enabling you to keep abreast of Council of Europe Publishing's new titles (over 100 per year).

 

Catalogue

This menu gives you access to all of the titles in the Council of Europe Publishing catalogue (some 1 200 publications over ten years), which is constantly updated. Titles are classified in a dozen chapters, each of which is sub-divided by themes and series, corresponding to the different collections.
For information on our most recent publications, please consult New titles.

 

Reading Room

The Council of Europe Publishing virtual reading room enables you to consult chapters or other excerpts of a wide range of books or read comments from magazines or specialist journals on those works. Each book excerpt is linked to a detailed presentation page in our catalogue and an order form, if you wish to make a purchase. Like a virtual library, the reading room also enables you to read and print out the full texts of new legal instruments adopted by the Council of Europe or certain reference documents (conventions, recommendations, guidelines etc). All these texts are presented in PDF version and require Adobe Acrobat Reader (version 3 or higher) to view them.

 

Search

Council of Europe Publishing offers access to a search engine, making it easier to find the book you are looking for.
To perform a search, enter one or more words in the search engine box on the home page. This triggers a search of the entire Council of Europe Publishing database to identify occurrences of these words in the titles or summaries stored there.
If you wish to perform a more complex search, use the advanced search menu.
This enables you to launch a search with fuller, more precise criteria and combining several different criteria (words in a title or summary, author's name, ISBN number, key-word, catalogue section for a theme-based search, etc.).
You can choose the order in which the search engine displays the results. The following possibilities are offered: sorting by date of release (choose "by publication date") or by alphabetical order of titles (choose "from A to Z" or "from Z to A").

 

Your account

To set up your own user account, enter your personal details along with an e-mail address, used as an identifier, and a password.
You will be asked to re-enter this information when you place an order. It constitutes your unique identity, enabling us to recognise you.
Once you have supplied this information, you can place orders with just a few clicks of the mouse. It also gives you access to your personal data (delivery and invoicing addresses, past orders, registration on our mailing list) at any time.

 

Your shopping basket

On-line and direct ordering
You can order books on-line via this site. At different stages in the order registration process you will be asked to confirm your order (with the possibility of changing or deleting items), and final confirmation is also requested at the end of the process. You can cancel your order at any stage in the process.
Please take care to read our general conditions of sale.
Orders can be sent to us in two ways:
- electronically (by e-mail to Council of Europe Publishing) by confirming your order form on the site;
- or by printing the order form and sending it by post or fax to Council of Europe Publishing, Palais de l'Europe, 67075 Strasbourg Cedex, France
Fax: +33 (0)3 88 41 39 10

Sales agents and distributors
Our publications can also be ordered via our worldwide network of sales agents, a list of which can be viewed by clicking on contacts.
For publications brought out in partnership with publishing firms, requests for information or orders should be sent direct to the contact listed under partner publishers.

 

Payment

Payment is due at the time of ordering. Payment may be made by credit card, cheque or bank transfer.
The facility provided on this site for electronic payment by credit card is fully secure thanks to data encryption using SSL (Secure Socket Layer) protocol. All the data  are directly transmitted to our partner bank for maximum safety.
If you are purchasing goods by cheque or bank transfer, the order will be processed only on receipt of payment.

 

General sales conditions

This menu sets out our general conditions of sale for books, CD-ROMs, electronic files and videos, offered for sale on the web-site or in the Council of Europe Publishing catalogue.

 

Special offer

This menu highlights a special offer, enabling web-users to take advantage of special terms when purchasing a book. We change these special offers from time to time and they are accessible direct from the order form.

 

Mailing list

By subscribing to the Council of Europe Publishing electronic mailing list, you can obtain regular information on our new publications, special offers and services, which will be sent to you free of charge by e-mail.
This service enables you to be among the first informed of publications solely in your specific fields of interest.
To register, simply provide your e-mail address, name and country of residence (or complete the information you provided when you opened Your account) and then select your fields of interest (among some ninety themes).
You can change your personal data and fields of interest at any time by accessing Your account.
To cancel a subscription, just send us an e-mail message using the Unsubscribe menu.

 

Partner publishers

The Council of Europe encourages the translation and dissemination of its publications in languages other than its official languages (English and French). Council of Europe Publishing has forged partnerships with a hundred or so international publishers for the translation of its books into over thirty languages and their distribution on the national markets concerned.
This menu gives you access to a full list of our partner publishers or the contact details of a specific publisher for a given book or language version. These books should be ordered direct from the publisher concerned or the relevant distribution network (national retailers, wholesalers, on-line bookshops, etc.)

 

Contacts and distributors

Here you will find contact details for Council of Europe Publishing and the names of the section heads.
We also provide a list of sales agents, members of our world-wide distribution network.

 

Rights and permissions

This section sets out the terms governing reproduction or translation of extracts from our publications (copyright management). It also explains the conditions of sale of translation rights (to partner publishers) and gives the necessary contact details.

 

Useful links

Council of Europe Publishing provides you with a selection of Internet sites of various European institutions and information services concerning European issues.

 

© Council of Europe

This menu contains the statutory copyright information pertaining to the web site. It also gives contact details for the editorial team and the service-provider responsible for the site's graphic and technical design.

 

Who are we?

Council of Europe Publishing is the Organisation's official publishing arm and offers a wide choice of books and electronic products in all the subject areas linked to the cooperation developed between the 45 member states.
A leading publisher of reference works in the field of human rights and international law (constitutional law, criminal law, family law, labour law etc), Council of Europe Publishing also produces works in other spheres of human and social sciences, including: health, social affairs, bioethics, education, culture, youth, sport, architectural heritage and environment. Its publications include topical debates, comparative studies, monographs, proceedings of colloquies, international legal instruments, official texts etc. Council of Europe Publishing also tackles current issues, in collections aimed at the general public: Ethical eye, Human rights files.
Every book or electronic publication may be ordered direct, on-line, via this site.  A virtual reading room makes it possible to consult excerpts from the main works just published or the full texts of certain official documents such as conventions, at no cost. A mailing list service enables subscribers to receive regular e-mails free of charge informing them of news, forthcoming publications or book launches.
The catalogue presents over 1200 books and electronic products (CD-ROMs, PDF files, video cassettes etc), distributed throughout the world. Some 120 new titles are published each year, in each of the two official languages (English and French). A great many of these works are translated into other European or non-European languages, in partnership with national publishers.

 

Welcome page http://book.coe.int

The Council of Europe Publishing site presents the full catalogue of paid-for publications produced by the Organisation over the last 10 years, a total of over 1,200 books and electronic publications (CD-ROMs, PDF files, videos etc.).  The works published by the Council of Europe include comparative studies, monographs, topical debates, proceedings of colloquies, international legal instruments, official texts etc.
Council of Europe Publishing produces works in all the Organisation's spheres of reference, including human rights, legal science (constitutional law, criminal law, family law, labour law etc.), health, ethics, social affairs, environment, education, culture, sport, youth and architectural heritage.
Every book or electronic publication may be ordered direct, on-line, via this site.  A virtual reading room enables you to consult excerpts from the main works just published or the full texts of certain official documents such as conventions, at no cost.  By subscribing to our mailing list, you can receive regular e-mails, free of charge, informing you of news, forthcoming publications or book launches.

Our books are published either in one of the official languages of the Council of Europe (English and French) or in a bilingual edition.  Most of them are also translated into other European or non-European languages by our "partner publishers".


 
The Council of Europe
"The Council of Europe", translated into 12 languages
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