The administration and you – A handbook (2018)

INTRODUCTION
Sources
Terminology and key concepts
Public authorities and the rule of law
Public sector reform
European Convention on Human Rights
CHAPTER I – SUBSTANTIVE PRINCIPLES
Principle 1 – Lawfulness and conformity with statutory purpose
Principle 2 – Equality of treatment
Principle 3 – Objectivity and impartiality
Principle 4 – Proportionality
Principle 5 – Legal certainty
Principle 6 – Transparency
Principle 7 – Privacy and the protection of personal data
CHAPTER II – PROCEDURAL PRINCIPLES
Principle 8 – Access
Principle 9 – Participation
Principle 10 – Right to be heard
Principle 11 – Representation and assistance
Principle 12 – Time limits
Principle 13 – Form and notification of administrative decisions
Principle 14 – Execution of administrative decisions
Principle 15 – Administrative sanctions
CHAPTER III – LIABILITY OF PUBLIC AUTHORITIES, COMPENSATION AND OTHER REMEDIES
Principle 16 – Liability and redress
CHAPTER IV – REVIEWS AND APPEALS
Principle 17 – Internal review
Principle 18 – Non-judicial review
Principle 19 – Right to appeal
Principle 20 – Interim or provisional protection
Principle 21 – Execution of court decisions
Page 4 The administration and you – A handbook
APPENDIX I –COUNCIL OF EUROPE LEGAL INSTRUMENTS IN RELATION TO THE PRINCIPLES SET OUT IN THE HANDBOOK
Conventions
Committee of Ministers recommendations and resolutions
APPENDIX II – CASE LAW OF THE EUROPEAN COURT OF HUMAN RIGHTS IN RELATION TO THE PRINCIPLES SET OUT IN THE HANDBOOK
Listed alphabetically
Listed by principle